Payment Policy

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • UPI Payments
  • Net Banking
  • Digital Wallets (Paytm, Google Pay, PhonePe)

2. Payment Security

We ensure secure payment processing through:

  • SSL encryption for all transactions
  • PCI DSS compliance
  • Secure payment gateway integration
  • No storage of sensitive payment information

3. Payment Process

  • Full payment is required at the time of booking
  • Prices are displayed in Indian Rupees (₹)
  • Additional charges (if any) will be clearly displayed
  • Payment confirmation will be sent via email

4. Currency and Pricing

  • All prices are in Indian Rupees (₹)
  • Prices are inclusive of all applicable taxes
  • Prices are subject to change without notice
  • Special offers and discounts may apply

5. Payment Issues

If you encounter any payment-related issues:

  • Check your payment method details
  • Ensure sufficient funds are available
  • Contact your bank if the issue persists
  • Reach out to our customer support

6. Contact Information

For payment-related queries, please contact us at:

Email: support@tezbus.com
Phone: 08062179351
Address: A Square Building, Edappally Pukkattupady Road,
Edathala P.O, Kuzhivelippady,
Ernakulam, Kerala - 683561

Last updated: July 04, 2025