Terms & Conditions

1. Acceptance of Terms

By accessing and using TezBus's services, you agree to be bound by these Terms and Conditions.

2. Booking and Payment

  • All bookings are subject to availability
  • Prices are subject to change without notice
  • Full payment is required at the time of booking
  • We accept various payment methods as listed on our website

3. Cancellation and Refunds

Please refer to our Refund Policy for detailed information about cancellations and refunds.

4. User Responsibilities

  • Provide accurate and complete information
  • Maintain the security of your account
  • Comply with all applicable laws and regulations
  • Not misuse or abuse the booking system

5. Bus Operator Terms

Additional terms and conditions may apply based on the bus operator's policies. These will be displayed during the booking process.

6. Limitation of Liability

TezBus is not liable for:

  • Delays or cancellations by bus operators
  • Loss or damage to luggage
  • Injuries or accidents during travel
  • Any indirect or consequential losses

7. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of the modified terms.

8. Contact Information

For any questions regarding these terms, please contact us at:

Email: support@tezbus.com
Phone: 08062179351
Address: A Square Building, Edappally Pukkattupady Road,
Edathala P.O, Kuzhivelippady,
Ernakulam, Kerala - 683561

Last updated: July 04, 2025